or overseas may access the help line using the toll-free number through their base telephone operator or using the Defense Switched Network (DSN). armed forces and their families stationed in the U.S. Our representatives are available to answer calls Monday through Friday from 8 a.m. USCIS has a toll-free military help line, 877-CIS-4MIL (87), TTY (800) 877-8339, and email address at for current members of the military and their families as well as veterans. Please refer to the Notice of Action for additional information or contact the Washington Field Office. 31, 2020, it will transfer the pending cases to the Washington Field Office to complete processing and issue a Form I-797C, Notice of Action, to document the transfer. If the USCIS Frankfurt Field Office is unable to complete adjudication of pending applications before the office closes on Jan. N-400, N-600, and N-600K Cases Currently Pending with the Frankfurt Field Office: Please review the USCIS filing instructions on our website at and You must file these forms with the appropriate USCIS lockbox facilities. New N-400, N-600, or N-600K Cases Filed After Frankfurt Field Office Closure: 1, 2020, the Washington Field Office in Fairfax, Virginia, will assume responsibility for these cases. 31, 2020, the USCIS Frankfurt Field Office will no longer process Form N-400, Form N-600, or Form N-600K for overseas military personnel and qualified family members.
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